Refund and Cancellation Policy

1. One-time purchases (info products)

You may request a full refund within 7 calendar days of the purchase date, with no need to give a reason.

2. Subscriptions (info apps and SaaS)

• You may cancel at any time, with no penalty. Cancellation stops future charges, and your access continues until the end of the period already paid.
• The first payment of a subscription can be fully refunded within 7 calendar days of the charge.
• On renewals, the period already started is not refunded, except in case of an incorrect or duplicate charge.

3. How to request

Send an email to contato@brscreative.com with your name, the email used at purchase and the product you bought. We reply within 2 business days.

4. Refund timing and method

When a refund is due, it is issued within 10 business days, using the same payment method used for the purchase. The time it takes for the amount to appear on your statement or account may vary depending on your financial institution.

5. Incorrect or duplicate charges

If you notice a charge you do not recognize or that was made twice, contact support. We will review the case and, once the incorrect charge is confirmed, refund the amount in full.

6. Chargebacks

Before disputing a charge with your bank or card issuer, please contact us so we can resolve the matter quickly.

7. Consumer rights

This Policy does not limit any rights provided by consumer protection laws, including the right of withdrawal, where applicable.